Privacy notice

1. Who we are

Edwin Coe LLP is the organisation identified on this website and is responsible for deciding how personal information covered by this notice is used.

Edwin Coe LLP is authorised and regulated by the Solicitors Regulation Authority, SRA No. 462112. Its registered office is 2 Stone Buildings, Lincoln's Inn, London, WC2A 3TH.

For privacy questions concerning this website or a crypto-recovery enquiry, email legal@edwinstudio.uk.

2. Information we collect

This is a static website and does not contain an online enquiry form. We may receive personal information when you choose to email us, including:

• your name, email address, telephone number and other contact details;
• information in your message and any documents you provide;
• details about transactions, wallets, platforms, losses, counterparties or other facts relevant to an enquiry; and
• information needed for conflict, identity, fraud-prevention or regulatory checks if an enquiry progresses.

The hosting service may also process limited technical information such as IP address, browser type, device information, access time, requested page and security logs.

Please avoid sending private keys, seed phrases, passwords or access credentials. We will never ask you to disclose a wallet seed phrase.

3. How and why we use information

We may use personal information to:

• respond to enquiries and assess whether we can assist;
• carry out conflict, identity and regulatory checks;
• communicate with you and, where appropriate, take steps before entering into an engagement;
• establish, exercise or defend legal claims;
• protect this website, our systems and users from misuse or security threats; and
• meet legal, professional and regulatory obligations.

Depending on the circumstances, our lawful bases may include taking steps at your request before entering into a contract, our legitimate interests in responding to enquiries and protecting our services, compliance with legal obligations, and the establishment, exercise or defence of legal claims. Where information is especially sensitive, we apply the additional conditions required by data-protection law.

We do not use information submitted through this website for automated decision-making or profiling that produces legal or similarly significant effects.

4. Who we may share information with

We only share information where there is a proper reason to do so. Recipients may include:

• technology, email, hosting and security providers acting on our behalf;
• lawyers, investigators, forensic specialists and other professional advisers where appropriate;
• courts, regulators, law-enforcement bodies or public authorities where required or permitted by law; and
• other parties you authorise us to contact.

The website is hosted by Vercel. Hosting providers may process technical and security logs to deliver and protect the service.

5. International transfers

Crypto-recovery matters and the service providers used to operate this website may involve countries outside the United Kingdom. Where personal information is transferred internationally, we take steps designed to ensure an appropriate level of protection, such as relying on an adequacy regulation or using approved contractual safeguards where required.

6. How long we keep information

We keep enquiry information only for as long as reasonably necessary to respond, assess whether we can act, maintain appropriate records, resolve disputes, and meet legal or regulatory requirements. If an enquiry becomes a client matter, information is retained in accordance with the terms of engagement and applicable professional record-retention requirements.

Technical logs are retained by the hosting and security providers according to their applicable retention settings and policies.

7. Your data-protection rights

Depending on the circumstances and the lawful basis used, you may have the right to:

• request access to your personal information;
• ask for inaccurate or incomplete information to be corrected;
• ask for information to be erased or its use restricted;
• receive certain information in a portable format;
• withdraw consent where processing relies on consent; and
• complain to a data-protection regulator.

To exercise a right, email legal@edwinstudio.uk. We may need to verify your identity before acting on a request.

8. Cookies and analytics

As currently configured, this website does not use analytics, advertising or marketing cookies and contains no third-party tracking embeds. It does not intentionally store non-essential cookies on your device.

If analytics, advertising technology, embedded third-party content or other non-essential cookies are introduced, this notice and the site's consent controls should be updated before those technologies are used.

9. Security

We use technical and organisational measures designed to protect personal information. No method of transmission or storage is completely secure, so please use care when sending sensitive material by ordinary email and contact us first if secure transfer arrangements may be needed.

10. Changes to this notice

We may update this notice when the website, our processing activities or legal requirements change. The date at the top of the notice shows when it was last updated.

11. Contact and complaints

Contact us first at legal@edwinstudio.uk if you have a privacy concern. We will try to address it.

You may also complain to the UK Information Commissioner's Office. Information about raising a concern is available at ico.org.uk/make-a-complaint.